Assessor Resource
BSBWRK411
Support employee and industrial relations procedures
Assessment tool
Version 1.0
Issue Date: May 2024
This unit describes the skills and knowledge required to communicate and implement industrial relations policies and procedures to effectively represent organisations/employers.
It applies to individuals who work in support positions, assisting others in dealing with industrial relations conflicts and issues.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)